Conference organization
CONFERENCE ORGANIZATION – COM-PRO-009-B
Version: 1.0 | Last update: 31/10/2025 | Department: Communication & Events
🎯 Objective
Ensure the professional organization of conferences at DPMU, from planning to execution, guaranteeing logistical coordination, technical quality, and communication alignment.
👤 Who
Event Manager / Communication Officer / Quality Manager (L. Vessiere)
🧭 What
This process applies to all on-campus and online conferences, seminars, and round tables organized by DPMU or its partners.
📋 Steps – How
1️⃣ Planning
- Create a new project in Zoho Projects with title, objectives, and deadlines.
- Define team responsibilities (logistics, communication, audiovisual, hospitality).
- Book room and equipment (via Zoho Bookings).
2️⃣ Communication
- Design invitation materials in Adobe InDesign / Photoshop.
- Validate content and speaker details with L. Vessiere.
- Publish announcements through Zoho Social on Facebook, Instagram, TikTok, X.
3️⃣ Technical Preparation
- Check sound, lighting, and camera setup one day before.
- Coordinate streaming with Zoho Meeting or YouTube Live.
- Prepare the post-production capture plan (see COM-PRO-010-B and 011-B).
4️⃣ Event Execution
- Welcome guests and speakers; ensure registration tracking in Zoho CRM → Events.
- Follow agenda and timing precisely.
- Monitor audiovisual quality during the session.
5️⃣ Post-Event Actions
- Upload recordings and photos to Zoho WorkDrive.
- Share edited video on DPMU website and social channels.
- Collect feedback via Zoho Survey.
🗂️ Tools
- Zoho CRM / Projects / Meeting / WorkDrive / Social / Survey
- Adobe Creative Cloud (Premiere Pro, Audition, Photoshop)
- Office 365 – Word / Excel / Outlook
🕓 Frequency
Each time a DPMU conference is organized (academic or corporate).
📋 Quality Indicators
- Zero technical failure during events
- 100% publication of conference recap within 48 h
- Participant satisfaction ≥ 90%
Prepared by: L. Vessiere – Director
Validated by: L. Vessiere – Quality Manager
Approved by: H. Diaz – President
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